TERMS OF USE

Welcome to Nataliflorabcn.com. These Terms and Conditions (“Terms”) govern your access to and use of our website https://nataliflorabcn.com and the services we provide, including the sale and delivery of flowers and related products. By accessing or using our website and services, you agree to these Terms.

1. Eligibility and Acceptance
   
   

You must be at least 18 years old or the legal age of majority in your jurisdiction to make purchases on this site. By using our services, you confirm that you have the legal capacity to enter into binding contracts.

2. Description of Services
   
   

Nataliflorabcn.com operates as an online store offering flowers and related products, delivered to the address provided at checkout. All transactions are securely processed through payment gateways integrated with WooCommerce.

3. Your account and security
   
   

You may need to create an account. You are responsible for the accuracy of your information and for keeping your login details secure. We reserve the right to suspend or terminate accounts in cases of suspected fraudulent activity.

4. Ordering and payment
   
   

By placing an order, you agree to pay the full amount shown at checkout, including taxes and fees. We accept cards, PayPal, Apple Pay, Google Pay, and other available payment methods.

5. Delivery
   
   

Delivery is made to the address provided at checkout. We are not responsible for delays caused by incorrect information. Delivery times may vary.

6. Returns and refunds
   
   

Due to the perishable nature of the products, returns are not accepted unless the item arrives damaged or incorrect. Claims must be made within 24 hours of delivery with photo evidence. Cancellations are only possible before the order is prepared.

7. User Obligations
   
   

You agree not to use the site for unlawful purposes, not to provide false information, and not to interfere with the site’s security or operation.

8. Ownership of content
   
   

All content on the site (texts, images, logos, code) belongs to Nataliflorabcn.com or its licensors. Any use or reproduction without permission is prohibited.

9. Privacy and Data Protection
   
   

Your use of the site is subject to our Privacy Policy and Cookies Policy.

10. Limitation of Liability
    
    

We are not liable for any indirect, incidental, or consequential damages arising from the use of the site or products.

11. Governing Law
    
    

These Terms are governed by the laws of Spain. Any disputes shall be resolved in the courts of Barcelona, Spain.

Contact: nataliflorabcn@gmail.com