PRIVACY POLICY

This Privacy Policy explains how Nataliflorabcn.com collects, uses, protects, and sometimes shares your information when you visit our website https://nataliflorabcn.com or use our services, including ordering and receiving flowers and related products. By using our site and services, you agree to this Privacy Policy.

1. Data Controller
   
   

Nataliflorabcn.com is responsible for handling your personal data. For any privacy-related questions, you can reach us at: nataliflorabcn@gmail.com

2. Information We Collect
   
   

• Personal identifiers: your name, email, billing/shipping address, and payment details provided during purchase.
• Transaction data: order details, purchase history, and payment records.
• Technical data: IP address, browser type, device information, and cookies.
• Other data: any information you provide directly through forms or when communicating with us.
  
  

3. How We Collect Data
   
   

• Directly from you — when making a payment, creating an account, or contacting us.
• Automatically — via cookies and analytics tools when you browse our website.
• From third parties, such as payment processors (WooCommerce, PayPal, Stripe, Apple Pay, Google Pay).
  
  

4. How We Use Your Information
   
   

We use your information to process and deliver orders, communicate with you, improve our website, and comply with legal obligations.

5. Data Sharing and Disclosure
   
   

We may share your data with payment processors, service providers (delivery, marketing, analytics), and legal authorities if required by law. We do not sell your personal data.

6. Emails from us
   
   

We use your email to confirm orders, provide delivery updates, and send service-related messages. You can unsubscribe from promotional emails at any time.

7. Cookies and Tracking Technologies
   
   

We use cookies to enhance your experience, analyze website usage, and support marketing campaigns. You can manage them in your browser settings.

8. Data Retention
   
   

We retain your data as long as necessary to fulfill the purposes described, comply with legal obligations, and resolve disputes.

9. Your Rights
   
   

Under applicable law (including GDPR), you have the right to access, correct, or delete your data, object to its processing, and file a complaint with the data protection authority.

10. Links to other sites
    
    

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

11. Changes
    
    

We may update this Privacy Policy. Any changes will be posted on this page with the effective date.

Contact: nataliflorabcn@gmail.com